Privacy policy

Last update: February 5, 2025

This Privacy Policy describes howArisva Foundation e.K. (the "Site", "we", "us" or "our") collects, uses and discloses your personal information when you visit arisva-foundation.com (the "Site"), use our services, make a purchase from the Site or otherwise interact with us regarding the Site (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" refer to you as a user of the Services, whether you are a customer, a Site visitor, or any other person whose information we have collected pursuant to this Privacy Policy.

Please read this privacy policy carefully.

Changes to this privacy policy

We may update this Privacy Policy from time to time, including to reflect changes in our practices or for other operational, legal or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last Updated" date, and take any other steps required by law.

How we collect and use your personal data

In order to provide the Services, we collect as set out below. The information we collect and use varies depending on how you interact with us.

In addition to the specific uses listed below, we may use the information we collect about you to communicate with you, provide or improve the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and protect or defend the Services, our rights and the rights of our users or others.

What personal data do we collect?

The type of personal information we receive about you depends on how you interact with our Site and use our services. When we use the term "personal information", we are referring to information that identifies you, relates to you, describes you or can be associated with you. The following sections describe the categories and specific types of personal information we collect.

Information that we collect directly from you

The information you provide to us directly through our Services may include:

  • Contact details - including your name, address, telephone number and e-mail address.
  • Order information - including your name, billing address, delivery address, payment confirmation, e-mail address and telephone number.
  • Account information - including your username, password, security questions and other information used for account security.
  • Customer support information - including information you include in your communications with us, for example, when you send a message through the Services.

Some features of the Services may require you to provide certain information about yourself directly to us. You can choose not to provide this information. However, this may result in you not being able to use or access these functions.

Information we collect about your use

We may also automatically collect certain information about your interaction with the Services ("Usage Data"). For this purpose, we may use cookies, pixels and similar technologies ("Cookies") Usage Data may include information about how you access and use our Site and your account, including device information, browser information, your network connection information, your IP address and other information about your interaction with the Services.

Information received from third parties

Finally, we may receive information about you from third parties, including vendors and service providers who collect information on our behalf, such as:

  • Companies that support our site and services, such as Shopify.
  • Our payment processors who collect payment information (e.g. bank account, credit or debit card information, billing address) to process your payment, fulfill your orders and provide you with the products or services you have requested in order to perform our contract with you.
  • When you visit our Site, open or click on emails we send you, or interact with our services or advertisements, we or third parties we partner with may automatically collect certain information using online tracking technologies such as pixels, web beacons, software developer kits, third-party libraries and cookies.

Any information we receive from third parties will be treated in accordance with this Privacy Policy. See also the section below, Third party websites and links.

How we use your personal data

  • Provision of products and services. We use your personal information to provide you with the Services and to perform our contract with you, including to process your payments, fulfill your orders, send you notifications regarding your account, purchases, returns, exchanges, or other transactions, create, maintain, and otherwise manage your account, arrange shipping, facilitate returns and exchanges, and other features and functionality related to your account. We may also enhance your shopping experience by enabling Shopify to match your account with other Shopify services that you may choose to use. In this case, Shopify will process your data in accordance with its Privacy Policy and Consumer Privacy Policy.
  • Marketing and advertising. We may use your personal data for marketing and advertising purposes, for example to send you marketing and promotional messages by email, SMS or post and to show you advertisements for products or services. This may include using your personal data to better customize the services and advertising on our Site and other websites. If you are located in the EEA, the legal basis for these data processing activities is our legitimate interest in selling our products in accordance with Art. 6, para. 1 (f) GDPR.
  • Security and fraud prevention. We use your personal information to detect, investigate or take action regarding possible fraudulent, illegal or malicious activity. If you choose to use the Services and register an account, you are responsible for the security of your account credentials. We strongly recommend that you do not disclose your username, password or other login information to anyone. If you believe your account has been compromised, please contact us immediately. If you are located in the EEA, the legal basis for these data processing activities is our legitimate interest to ensure the security of our website for you and other customers, pursuant to Art. 6, para. 1 (f) GDPR.
  • Communication with you and service improvement. We use your personal data to provide you with customer support and to improve our services. This is in our legitimate interest to be able to respond to you, provide you with effective services and maintain our business relationship with you, in accordance with Art. 6, para. 1 (f) GDPR.

Cookies

Like many websites, we use cookies on our site. For specific information about the cookies we use in connection with providing our store through Shopify, please visit https://www.shopify.com/legal/cookies. We use cookies to operate and improve our Site and Services (including storing your actions and preferences), to perform analytics and to better understand user interaction with the Services (in our legitimate interest to administer, improve and optimize the Services). We may also allow third parties and service providers to use cookies on our Site to better customize the Services, products and advertising on our Site and other websites.

Most browsers automatically accept cookies by default. However, you can set your browser to remove or reject cookies through your browser controls. Please note that removing or blocking cookies may affect your user experience and may result in some of the Services, including certain features and general functionality, not working properly or becoming unavailable. In addition, blocking cookies may not completely prevent us from sharing information with third parties, such as our advertising partners.

How we share personal data

In certain circumstances, we may disclose your personal data to third parties for the purposes of contract performance, legitimate purposes and for other reasons subject to this Privacy Policy. These circumstances may include:

  • with vendors or other third parties who provide services on our behalf (e.g. IT management, payment processing, data analysis, customer support, cloud storage, order fulfillment and shipping).
  • with business and marketing partners to provide you with services and to advertise to you. Our business and marketing partners use your data in accordance with their own privacy policies.
  • When you instruct, request or otherwise give us your consent to share certain information with third parties, for example to send you products or through your use of social media widgets or login integrations, and with your consent.
  • with our subsidiaries or otherwise within our group of companies, in our legitimate interest to run a successful business.
  • Im Zusammenhang mit einer Geschäftstransaktion wie einer Fusion oder einem Konkurs, um alle geltenden gesetzlichen Verpflichtungen zu erfüllen (einschließlich der Beantwortung von Vorladungen, Durchsuchungsbefehlen und ähnlichen Anfragen), um alle geltenden Servicebedingungen durchzusetzen und um die Dienste, unsere Rechte und die Rechte unserer Benutzer oder anderer zu schützen oder zu verteidigen.

Wir geben bekannt Wir geben die folgenden Kategorien personenbezogener Daten und sensibler personenbezogener Daten über Benutzer für die oben genannten Zwecke weiter in „So erfassen und verwenden wir Ihre personenbezogenen Daten“ und „Wie wir personenbezogene Daten weitergeben“.

Kategorie Kategorien von Empfängern
  • Identifikatoren wie grundlegende Kontaktdaten und bestimmte Bestell- und Kontoinformationen
  • Kommerzielle Informationen wie Bestellinformationen, Einkaufsinformationen und Kundensupportinformationen
  • Internet- oder andere ähnliche Netzwerkaktivitäten, wie etwa Nutzungsdaten
  • Geolokalisierungsdaten, z. B. Standorte, die über eine IP-Adresse oder andere technische Hilfsmittel bestimmt werden
  • Anbieter und Dritte, die in unserem Auftrag Dienstleistungen erbringen (wie etwa Internetdienstanbieter, Zahlungsabwickler, Fulfillment-Partner, Kundensupport-Partner und Datenanalyseanbieter)
  • Geschäfts- und Marketingpartner
  • Affiliates

Ohne Ihre Zustimmung oder zum Zwecke des Rückschluss auf Ihre persönlichen Daten verwenden oder veröffentlichen wir diese nicht.

Websites und Links Dritter.

Unsere Site enthält möglicherweise Links zu Websites oder anderen Online-Plattformen, die von Dritten betrieben werden. Wenn Sie Links zu Websites folgen, die nicht mit uns verbunden sind oder von uns kontrolliert werden, sollten Sie deren Datenschutz- und Sicherheitsrichtlinien sowie andere Geschäftsbedingungen überprüfen. Wir übernehmen keine Garantie und Verantwortung für den Datenschutz oder die Sicherheit solcher Websites, einschließlich der Richtigkeit, Vollständigkeit oder Zuverlässigkeit der auf diesen Websites gefundenen Informationen. Informationen, die Sie an öffentlichen oder halb-öffentlichen Orten bereitstellen, einschließlich Informationen, die Sie auf Social-Networking-Plattformen Dritter teilen, können möglicherweise auch von anderen Benutzern der Dienste und/oder Benutzern dieser Plattformen Dritter eingesehen werden, ohne dass hinsichtlich der Verwendung durch uns oder Dritte eine Einschränkung besteht. Die Einbeziehung solcher Links durch uns stellt automatisch keine Billigung der Inhalte solcher Plattformen oder ihrer Eigentümer bzw. Betreiber dar, außer wie in den Diensten offengelegt.

Daten von Kindern

Die Dienste sind nicht für die Nutzung durch Kinder vorgesehen, und wir erfassen wissentlich keine personenbezogenen Daten von Kindern. Wenn Sie Elternteil oder Erziehungsberechtigter eines Kindes sind, das uns seine personenbezogenen Daten übermittelt hat, können Sie uns über die unten angegebenen Kontaktdaten erreichen und die Löschung dieser Daten verlangen.

Zum Zeitpunkt des Inkrafttretens dieser Datenschutzrichtlinie liegt uns keine tatsächliche Kenntnis darüber vor, dass wir personenbezogene Daten von Personen unter 16 Jahren „weitergeben“ oder „verkaufen“ (wie diese Begriffe im geltenden Recht definiert sind).

Sicherheit und Aufbewahrung Ihrer Daten

Bitte beachten Sie, dass keine Sicherheitsmaßnahmen perfekt oder undurchdringlich sind und wir keine „perfekte Sicherheit“ garantieren können. Darüber hinaus sind die Informationen, die Sie uns senden, während der Übertragung möglicherweise nicht sicher. Wir empfehlen Ihnen, keine unsicheren Kanäle zu verwenden, um uns sensible oder vertrauliche Informationen mitzuteilen.

Wie lange wir Ihre personenbezogenen Daten aufbewahren, hängt von verschiedenen Faktoren ab, beispielsweise davon, ob wir die Daten benötigen, um Ihr Konto zu verwalten, die Dienste bereitzustellen, gesetzlichen Verpflichtungen nachzukommen, Streitigkeiten beizulegen oder andere geltende Verträge und Richtlinien durchzusetzen.

Your rights

Depending on where you live, you may have some or all of the rights set out below in relation to your personal data. However, these rights are not absolute and only apply in certain circumstances. In certain cases, we may refuse your request to the extent permitted by law.

  • Right of access/information: You may have the right to request access to the personal data we hold about you, including details of how we use and share your data.
  • Right to erasure: You may have the right to request the erasure of the personal data we hold about you.
  • Right to rectification: You may have the right to request the correction of inaccurate personal data that we hold about you.
  • Right to portability: You may have the right to obtain a copy of the personal data we hold about you and, in certain circumstances and with certain exceptions, to request the transfer of that data to a third party.
  • Restriction of processing: You may have the right to ask us to stop or restrict the processing of your personal data.
  • Withdrawal of consent: Where we rely on your consent to process your personal data, you may have the right to withdraw that consent.
  • Right to appeal: If we refuse to process your claim, you may have the right to appeal our decision. You can do this by responding directly to our refusal.
  • Manage communication preferences: We may send you promotional emails and you can opt out of receiving these emails at any time by using the unsubscribe option shown in our emails to you. If you unsubscribe, we may still send you non-promotional emails, for example about your account or orders.

You can exercise these rights as indicated on our Site or by contacting us using the contact details provided below.

We will not discriminate against you if you exercise any of these rights. We may need to collect information from you to verify your identity, such as your email address or account information, before we can provide a substantive response to the request. Under applicable law, you may designate an authorized representative to make requests on your behalf to exercise your rights. Before we accept such a request from an agent, we must obtain proof from the agent that you have authorized him or her to act on your behalf. We may also need to confirm your identity directly with us. We will respond to your request in a timely manner as required by applicable law.

Beschwerden

Wenn Sie Beschwerden über die Art und Weise haben, wie wir Ihre personenbezogenen Daten verarbeiten, kontaktieren Sie uns bitte über die unten angegebenen Kontaktdaten. Wenn Sie mit unserer Antwort auf Ihre Beschwerde nicht zufrieden sind, haben Sie je nach Ihrem Wohnort möglicherweise das Recht, gegen unsere Entscheidung Einspruch einzulegen, indem Sie uns über die unten aufgeführten Kontaktdaten kontaktieren oder Ihre Beschwerde bei Ihrer örtlichen Datenschutzbehörde einreichen. Für den EWR finden Sie eine Liste der zuständigen Datenschutzaufsichtsbehörden hier.

Internationale Benutzer

Bitte beachten Sie, dass wir Ihre personenbezogenen Daten möglicherweise außerhalb des Landes übertragen, speichern und verarbeiten, in dem Sie leben. Ihre personenbezogenen Daten werden auch von Mitarbeitern und externen Dienstleistern und Partnern in diesen Ländern verarbeitet.

When we transfer your personal data to countries outside Europe, we rely on recognized transfer mechanisms such as the European Commission's standard contractual clauses or equivalent contracts from the relevant UK authority, unless the data transfer is to a country that has been determined to provide an adequate level of protection.

Contact us

If you have any questions about our privacy practices or this privacy policy, or if you wish to exercise any of the rights to which you are entitled, please call or email us at arisva-auskunft@mail.ee or contact us on 06703/3055458

In accordance with the applicable data protection laws and unless expressly stated otherwise, we are the controller of your personal data.